WHERE CAN I FIND MY PRODUCT ID?

Your bag’s product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located.

Enter the product ID without spaces and press the ‘check’ box. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one.

If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining.