Menu
  • heart
    My products
  • login
    Log in
  • register
    Register
  • EN
  • FR
  • NL
  • DE
  • ES
  • IT
user

Please enter your product ID below.

No product found or product ID already registered

Where can I find this?

Registered product features

  • Your product info
  • Lock Instructions
  • Write a review
  • Cabin size checker
  • Find nearby store
  • Warranty account

WHERE CAN I FIND MY PRODUCT ID?

Where to find code Where to find code

Your bag’s product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located.

Enter the full product ID without spaces in the 5 boxes and press the ‘check’ box.

If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining.

© 2025 - Samsonite | See Privacy Policy | userShop online at Samsonite.com

Facebook Instagram Youtube Twitter Pinterest